Analytical cookies send information to Google Analytics. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. Admin enquiries. Flu vaccinations - Under 65 At Risk Groups. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. Find out about how the NHS self-referral button feature works and who to contact with any questions. Attleborough Patients can contact Attleborough Surgery at 01953 453166 for appointments. Station Road SurgeryStation Road You do not need to see a GP to order a repeat prescription. We will use a cookie to save your choice. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. (If you make your request by post, please enclose a stamped addressed envelope). NR17 2AF Map. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. . They can send your request to a pharmacy. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. For more information about Smart Pharmacy, click here. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. You'll be able to collect your medicine in person when it's ready. Attleborough In future you may wish to consider registering for our Online Services. We are working hard to resolve it. We've put some small files called cookies on your device to make our site work. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. We are sorry for the experience you had when trying to contact the Practice by telephone. The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. Sorry for any inconvenience. Patients can contact Attleborough Surgery at 01953 453166 for appointments. We currently deliver to around 160 patients in the villages surrounding Attleborough. Request repeat medication or managing existing requests. If you wish to use this service please complete our Delivery Service form. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. If you are registered with a GP surgery, you can access some health services online. Analytical cookies send information to Google Analytics. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Check symptoms, find possible treatments and find out when to seek help. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . You have nominated your pharmacy of choice. We do not accept telephone requests for repeat prescriptions. The Nominated pharmacy section with a nomination. If yours is one, register today to benefit from a faster, smarter . Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. View and share your medical record. Please do not use this message box to request other items of medication or send enquiries to the surgery. NR17 2AS Map, Queens Square SurgeryQueens Square This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. You'll be able to collect your medicine in person when it's ready. We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. Powered by 100% Renewable Energy. Let us know your preference. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility You can add or change your nominated pharmacy in the. All rights reserved. Before you make your choice you can read more about our cookie policy. Manage an account on behalf of another patient or relative. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. NR17 2AS Map, Queens Square SurgeryQueens Square My mother left hospital with a head injury. Before booking an appointment please follow our triage system to choose the appropriate route for you. order repeat prescriptions. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. She was told to have it checked after 4 days. Attleborough Surgery is a GP/Doctors practice in Attleborough. 96.90% had confidence, of 215 respondents. Let us know your preference. Some GP online services are only available in certain areas. Or they might be able to let you know when it's ready to collect. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. Care Quality Commission Inspection Ratings. There are 3 ways to order a repeat prescription from your GP surgery. Analytical cookies send information to Google Analytics. You can also find out if you are entitled to free prescriptions. My Account. We make it easy to register you and your family. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. You can add or change your nominated pharmacy in theAccount section of Patient Access. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. NR17 2AS Map, Queens Square SurgeryQueens Square This website uses cookies. Ask your GP surgery which service your GP surgery uses. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. Medical record. Notice In all cases please order your prescriptions at least 2 working days before they are needed. I was hold for over 2 hours, next in line to be answered and got cut off. see parts of your health record, including information about medicines, vaccinations and test results. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. There's more information about prescriptions in your NHS account. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. If not, you'll need to order your medicines from your GP surgery each time. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Attleborough Or they might be able to let you know when it's ready to collect. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away If you take medicine regularly you'll usually have a repeat prescription. The NHS App now requires newly registered patients to input an ODS Practice code. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. View more. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. NR17 2AS Map, Queens Square SurgeryQueens Square When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. Before you make your choice you can read more about our cookie policy. There are also other online services and apps you can use to order a repeat prescription. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. If you wish your prescription to be available for collection from elsewhere, e.g. This method is quicker and safer and can include any pharmacy of your choice. I got a reply saying a dr would contact me 12th of October, 9 days after submitted! 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