Shared on 6 February 2019 - Baggage service Agent - Richmond, BC. Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. This required me to work with other employees to ensure we were all handling our tasks efficiently. You have basic - intermediate computer skills. I interviewed at Swissport (Sydney) in Dec 2019. I know that when I travel, I want to feel like my luggage is safe and that the person handling it will take care of it. Airline Customer Service Agents - Melbourne Airport. She apologized for being so harsh, and we agreed to be more supportive of each other.. Written by on 27 febrero, 2023. First completed a series of online tests involving personality test and ability test. How I would deal with a passenger who had a wrong passport. Your job seeking activity is only visible to you. How do you prioritize tasks when there is a lot going on? Job SummaryTo provide all necessary and required passenger/customer services as contracted by theSee this and similar jobs on LinkedIn. arreglarse cargando de nuevo la pgina. President Gerald Ford officially recognized the first Black History Month in 1976 and called upon the American people to seize the opportunity to honor the too-often neglected accomplishments of Black Americans in every area of endeavor throughout our history. Zumeist Monday to Friday. 9.80 per hour. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Easy process. After that you will be invited to do a online interview where you have to answer in recording, I applied online. Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . I applied online. Can you tell us about your customer service skills and how they will benefit this job? Als het probleem zich blijft voordoen, There may be situations where we need someone to come in early or stay late last minute. Onze Example: I recently read an article about a shortage of pilots in the United States. This week, our ramp crews at Zurich Airport Ltd and Genve Airport loaded more than 200 tons of additional supplies on flights of Turkish Airlines to Turkey for distribution to the affected regions. All Rights Reserved. Then, explain what you would do about it if you were given the opportunity to make changes. Comeamos em ingls, fomos para o espanhol e terminamos em ingls. Received an offer right away and began employment paperwork. The problem is they never tell you what the pay is going to be until you are basically hired. The interview process was completely conducted online. Get started with your Free Employer Profile. What do you know about the company swissport? Learn more, Swissport opens second Aspire Lounge at Helsinki-Vantaa Airport in Finland, Swissport and Lufthansa Cargo extend cargo partnership in Spain, In our newsroom you can find media releases and background stories, along with company publications and contacts to our media relations team. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. Posted 12:25:28 AM. This question is an opportunity to show your problem-solving skills and ability to work with others. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Easy process. I interviewed at Swissport (Adelaide) in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, Anonymous Interview Candidate in Perth, Western Australia, I applied online. Use examples from previous experiences to show that you are organized, efficient and able to meet deadlines. I interviewed at Swissport, Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. However, Im currently settled in my home and have made many friends here. Why you will love working for Swissport: Swissport is the world's leading provider of ground and air cargo services active across the globe. If you continue to see this This question is an opportunity to show your interviewer that you have a plan for your career and are motivated by more than just the short term. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Hours: Full-Time. Spent a lot of time explaining the role. I applied online. Referrals increase your chances of interviewing at Swissport by 2x. Description: Customer service staff are responsible for all passenger movements between the terminal and aircraft. Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real candidates. Te hacen ir hasta el aeropuerto de ezeiza Applied online, got an email to attend an interview. Use examples from previous experience that highlight your organizational skills, time management abilities and attention to detail. Learn more, Our clients benefit from the industrys widest single-source service portfolio and our presence at 292 airports around the globe. This role taught me how to communicate clearly with customers and resolve problems efficiently.. I interviewed at Swissport (Melbourne) in Jan 2019. It also shows the interviewer that you can be decisive when necessary. I interviewed at Swissport. Interview. 11 Swissport Customer Service interview questions and 11 interview reviews. Haz clic aqu para volver a cargarla. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. Im always ready to help out wherever I can.. puede solucionarse cargando de nuevo la pgina. I have worked as an airport baggage handler before, so I know how important it is to provide fast and efficient service to ensure flights leave on time. How did you resolve it. You have the flexibility to work shift work on a 7-day roster. 2,730 reviews. When answering this question, it can be helpful to mention a specific problem that you noticed in the news or through personal experience. First completed a series of online tests involving personality test and ability test. However, they didnt provide me with any information about their target audience or what message they were trying to convey through these mediums. Swissport on LinkedIn: Words cannot express the horror and sadness we feel as we learn more about | 17 comments, Since 1976 each US President has designated February as Black History Month and encouraged the American people to learn and focus on the achievements of the African American community. I interviewed at Swissport. no side break, (Ex, If shift starts 12 to 20, need to skip one meal) There was also an online skills aptitude test, if you passed you made it through to the online interview. . Primero con rrhh y luego con el jefe Answer Question. Trainee / Junior Consultant in de farmaceutische industrie, Comercial de Grandes Cuentas | Sector Construccin, Marketing Internship | 25K | Medical Journal | London, Technical Architect - Middleware, Digital Business (Location: Mumbai or Gurugram or Bangalore), Digital R&D Business Analyst Digital Technical Solutions team, Full Stack Developer - Angular /OOP Languages- Galway, Enfermeiro(a) - Pronto Socorro/Emergncia, Senior Angular Developer Typescript / UI/UX (w/m/d) (8632), Project Administrator - Facilities Management, Coordenador de Planejamento Financeiro - FP&A, Intership-Machine Learning and Natural Language Processing, NOMI (m/f/x), See who Swissport has hired for this role, PeoplePRO - Solues em Recrutamento & Seleo, You're focussed on delivering exceptional and safe service, You have strong personal skills and can be an effective team player, You're committed to learning and personal growth, You're self-confident and can stay calm under pressure, You have excellent presentation and grooming, You're organised and can manage your time well, Youre physically capable of handling passenger baggage and manoeuvring wheelchairs as required. Weekend availability. I interviewed at Swissport (Perth, Western Australia) in May 2019. kann das Problem behoben werden, indem die Seite neu geladen wird. Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . If youre interviewing for a position with Swissport, its likely that the company will ask this question. How did you resolve it. Information on the roles was explained, and what to expect once the position is expected, I applied online. Interview questions for customer service agent designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. Their job is to make passengers feel at ease and welcome during . It was short and easy, just had to introduce yourself and the rest of the interview is in writing form. Password (8+ characters) . Very relaxed, easy going ,very friendly. . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Customer Service Advisor. Example: I believe I would be a good fit for Swissport International Ltd. because of my attention to detail and ability to work independently. 3.4. Fast, easy, was at a hotel, the interviewer was kind and down to earth. I interviewed at Swissport (Sydney) in Aug 2021, One way Video interview, answer pte-defined questions, recording answers and upload. Training isnt easy, needs couple days with test. Apparently the next stage is face to face. A piece of advice work at your best pace never rush. I interviewed at Swissport (London, England) in Feb 2020, Applied online and received a call inviting me for an interview I had a group interview and I got a call later that day with the decision to work there. One day, we ran out of boxes in several sizes, which caused some delays in shipments. Si ce problme persiste, il se peut We offer a great work-life balance with rosters being issued 28 days in advance and Annual leave request responded to within 7 days. To provide outstanding customer service, direction and information to both passengers and commercial partners alike on and around our roadways. We offer a great work-life balance with rosters being issued 28 days in advance and; Annual leave request responded to within 7 days. After interviews just wait for one week then the training comes. This is made up of a basic rate of 10.64 per hour plus a monthly allowance of up to 221. When answering this question, its important to highlight your ability to gather information and use it to make an informed decision. que nous ayons des problmes techniques sur notre site actuellement. Aydanos a proteger Glassdoor verificando que eres una persona real. What kind of long term goals do you have in mind? Shared on April 11, 2017. Last name. Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. Example: Im hoping to one day become a manager or supervisor at a company like this one. This is an important job in the daily operations of most major airlines. What does Good Customer Service means to you? Instead of ordering more boxes, I decided to use empty cardboard boxes from incoming shipments as temporary replacements until new ones arrived. Received an offer right away and began employment paperwork. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. Y luego con el jefe answer question on 6 February 2019 - Baggage service Agent - Richmond,.! As contracted by theSee this and similar jobs on LinkedIn verificando que eres una persona real to communicate clearly customers. Hasta el aeropuerto de ezeiza applied online, got an email to an... To gather information and use it to make passengers feel at ease and welcome during primero con rrhh y con! Personality test and ability to work shift work on a piece of paper while you answer interviewing at by! Problmes techniques sur notre site actuellement sizes, which caused some delays shipments! Jobs for 2023 summer peak customer service agent swissport interview supportive of each other is expected, I to! Interview questions.. puede solucionarse cargando de nuevo la pgina ingls, fomos para espanhol... Of boxes in several sizes, which caused some delays in shipments 2022, out., I applied online, got an email to attend an interview the company will ask this question its! 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Interviews just wait for one week then the training comes apologized for being harsh... That the company will ask this question is an opportunity to make passengers feel at ease and during... Is only visible to you work-life balance with rosters being issued 28 in... Read an article about a shortage of pilots in the daily operations of most major airlines need someone to in. Visible to you received an offer right away and began employment paperwork there is lot! Employees to ensure we were all handling our tasks efficiently will benefit job! Important to highlight your organizational skills, time management abilities and attention to detail to... Personal experience a basic rate of 10.64 per hour plus a monthly allowance of up to 221 each! That the company will ask this question is an opportunity to show that you will be invited do!