Some part orders and freight shipments are subject to ship the following business day if the order is placedafter 11 am. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Warranty begins the day the bicycle is delivered to you or purchased from a storefront. If only partially damaged, accept it and note exceptions on delivery receipt. Shipping fees may apply. The policy below is our default policy, however, please check the Warranty policy tab that appears on each products page (scroll down to the supplier who makes the bike you are purchasing for the policy applicable to your particular product). __________________________________________________________________. If you have already placed your order is will be put on hold and a CSR will contact you directly with a shipping quote. One (1) Year from the date of purchase, if any part or electronic component of the scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at Ewheels discretion. We cannot cancel the order if the product is already shipped out. Please note all shipping policies and procedures stated in our Shipping policies. Damage Notations: Be specific. We encourage, beg, and plead that you wear a helmet and use appropriate lighting while riding at night regardless of the legal requirements in your particular state. Green Bike Electric Motion LLC warrants that all new Green Bike Electric Motion LLC electric Bicycles and main components therein sold by an authorized Green Bike Electric Motion LLC retailer are warranted to the original retail purchaser against manufacturing defects in materials and/or workmanship for a period of one (1) year from the date of original retail purchase. 3.4 out of 5 stars (3.4) 5. Please always know and abide by your local laws pertaining to electric bikes. We dont guarantee that we will receive your returned item. Warranty is only valid for original parts or goods from MBI Sport Inc. Misuse of the battery, negligence or attempt to open or repair it will void the warranty.4. If the customer wishes to change to residential delivery after an item has shipped, there are additional fees subject to be charged besides the standard $50 fee. If it is more than that you will be contacted with terminal information so that you can inform the customer and they can confirm they still wish to pick up. To receive a refund or credit, items must be returned within15 days of original shipment date. In order to process a return, you must email us at:[email protected]. 12 V Exide Vrla Bikerz Acid Lead Batteries 1,250. If the return claim is valid the customer will receive a refund for the amount of the purchase price minus a repacking and restocking fee of 20%. Easy to swap batteries is one of the many advantages of owning a JupiterBike. (Damages reported after 3 business day, are considered not valid.) *. Battery for TVS Jupitor- Buy genuine batteries for your TVS Jupitor at best prices. After the 24thmonth, Battery replacement will be for full retail amount. If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. something customer buy in promotional) associated with that sale. Display, Controller and Motor Assembly are warranted to be free from defects in material or workmanship for a period of18 months from purchase.3. Signatures: Write down all exceptions on both copies of the delivery receipt. Next, contact your bank. All fees will be covered by the flat rate fee. AmericanElectric does not offer this warranty on products purchased from second-hand sellers, non-authorized AmericanElectric dealers, products purchased used, products purchased via outlet centers, etc. For replacement connectors to a battery, 45 amps Anderson Powerpoles work well. No warranty will be offered or honored for second hand owners. 99. We will not accept freight damage claims made more than 7 days from the receipt of products. NAKTO E-bikewill not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the bike is shipped using a freight forwarder or similar service. A confirmation will be sent to customer once the refund is on the way. Squeaking can usually be reduced or eliminated by cleaning the brake pads or adjusting them. Merchandise must be received in 100% new, re-sellable condition. Add To Cart. If your shipping address is to one of these locations your order will be placed on hold if additional shipping is required and you will be contacted for additional payment for those fees. Shipping: Free Shipping on E-bikes & Scooters! $200.00 Extra Cost =If unit is shipping to Canada by freight home delivery. Remove the brake pad on the back of the caliper first (the large hex nut 5mm). All Rights Reserved. There is often some processing time before a refund is posted. bubble wrap, Styrofoam peanuts, cardboard dividers, etc. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 20% restocking fee will apply. Speeds up to 12.5mph were attainable. Buy It Now. Noises or vibrations generated by rotating parts, such as pedals, front and rear hubs, steering system, shock absorbers and cassette or free wheel, that do not affect general functions. Listen for something broken inside. TVS Jupiter is a scooter available at a starting price of Rs. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country. Our customer service department can be reached by [email protected] by phone 1-253-777-0690. This is a fee that covers administrative and personnel fees. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Rule of replacement: the frame is replaced with one of the same model. SPECIFICATIONS MOTOR & BATTERY Motor Wattage: 48V / 750w Charging Time: 4-6 hours Waterproof Rating: IP54 Battery Capacity: 48V / 10.4Ah Battery Type: Lithium-Ion Charging Current 2A max PACKING CONTENTS: Defiant Electric Bike Saddle & Seat Tube User Manual Charger In Frame Battery 2 Keys for Battery Lock Front & Rear Mudguard This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, damage or failure due to accident or other improper use, installation of third party components, parts, or accessories, or any products that have been modified from manufacturers specifications.The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. Any and all pre-orders that are canceled prior to shipping are only eligible for a 75% refund of the total order price. If unit is shipped within 48 states by freight but picked up at the terminal or to a commercial business address that has a loading dock. SALE NEW . Warranty service for Revolve is provided only through its licensed distributors or retailers. It is recommended that you use UPS whenever possible for your return. To contact ourCustomer ServiceDepartment, please [email protected]. For optimal functionality and extension of maximum reliability. A 15% restocking fee may also apply. To receive a refund or credit, items must be returned within 10 days of original shipment date. Outside temperature, rider weight and wind to name a few. The tail light can malfunction, or not turn on at all when the battery is low. The warranty on components and frame does not cover wear and tear, failure and malfunctions due to abuse, neglect, improper care or maintenance, damage from accidents, crashes, improper use or modifications to any part of the bike. Jupiter Bike Spare Battery For Defiant Jupiter $399.95 Jupiter Bike Discovery X5 Front And Rear Fender Mudguards Jupiter $24.95 Jupiter Bike Discovery Spare Power Charger, 110v 220v Jupiter $59.95 Jupiter Bike Defiant Fender Mudguard Set Jupiter $49.95 Jupiter Bike LED Extra Bright Rechargeable USB Headlight (900 Lumens) Jupiter $16.95 As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment. Customs policies vary greatly among countries. Have the driver sign both copies of the delivery receipt in his full name (not initials or nicknames). If you wish to ship to Alaska, Hawaii, or Canada give us a call or contact, E-Bike Legal Status and Class System - USA. How to Adjust or Tighten Your Brake Cables. In the event that the damage is determined to be extensive (digital photos may be required), AmericanElectric may arrange to pick up and replace the item free of charge.2. These issues might include things like: change of mind on color, sizing issues, not happy with bike or certain features, etc. As mentioned above this warranty does not apply to the tire, spokes, brakes, rims, and other mechanical components of the bicycle. EW-01, EW-02, EW-07, EW-08, EW-11, EW-19, EW-20, EW-21, EW-29, EW-32, EW- 36, EW-37, EW-38, EW-42, EW-44, EW-46, EW-52, EW-54, EW-66, EW-72, EW-74, EW-77, EW-88, EW-REMO. Brand new: Lowest price. Your initial posting puts you in line for the next technician to assist you. To submit a warranty claim or access our technical support department follow this linkhttps://support.x-tremescooters.com/. TO ACTIVATE YOUR NEW ECOTRIC ELECTRIC BICYCLE WARRANTY,PLEASE REGISTER YOUR BIKE HERE. RECEIVING AND INSPECTING FREIGHT SHIPMENTS. Installing the Front Wheel Battery for Generation 1 & 2 Jupiter Bikes - YouTube We show you how to replace and install a new front wheel battery on all generation 1 & 2 Jupiter Bikes. Estimated Arrival: Between In the case that there is damage to your bike upon arrival, please take pictures of the box as well as any damages your bike sustained as they may be required to process your claim. Olympicbreeze.com will send you automated tracking updates once we receive the tracking number for your order. This includes shipping and customs/duties fees. This warranty applies only to the original registered owner of the QuietKat and is not transferable. It is the customers responsibility to know the legality of the products ordered in their country. Know your laws before you go biking. Your sales receipt will be required for registration. If you receive a refund, the cost of return shipping will be deducted from your refund. DO NOT OPEN ANY COMPONENTS BY YOURSELf : IT IS DANGEROUS AND WILL VOID THE WARRANTY ! If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at [email protected]. You will be responsible for paying for your own shipping costs for returning your item. The reimbursement will be processed as a refund towards the original form of payment. Add to cart. Contact Us. You can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within30 days of our receiving your returned product back complete and in good and unused condition. For any questions about your warranty or to make any claims please contactECOTRIC bikes at: Customer must initiate return shipment of the merchandise, Re-pack the merchandise securely in its original packaging, include the original contents, Include a copy of your RMA notice you received from us via our support department help. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Juiced Bikes has developed one of the most powerful, longest-lasting e-bike batteries available so you can ride without worry. In the case that the model is no longer in production, a replacement will be made with an equivalent model. Do notreturn faulty parts to Ewheels without prior consent. For damaged or defective items please refer to our warranty policy. Since Juiced modified the case there is not a direct replacement, but one thought is that one of the cases may fit OK, sort of like how the Juiced wide batteries would still fit their narrow frames with a bit of overlap. Two (2) Months from the date of purchase on the batteries. However, parts and labor will be charged if the issue is not quality related. Charger not included. 1 reply from Jetson Bike team - 11 days ago. Installation of components, parts or accessories not originally used for or compatible with the bicycle as sold. *ETA when in stock and within continental USA only. You will be responsible for paying for your own shipping costs for returning your item. Customer must arrange customs clearance with the broker of their choice and payment for those additional fees will need to be made prior to delivery. Please have your customer ID number located on your packing list available when you call. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting another item sooner. This includes any parts deemed to have been damaged in shipping. Electric components: 6 months from the day of purchase, including instruments, controllers, motors and battery. Hold down Power and Up Arrow for 5 seconds to leave the power restraint setting. This warranty also does not cover damages caused by not proper assembly and maintenance required by NAKTO E-bikes, including but not limited to proper adjustment of the bike after assembling, proper storage of the e-bike, proper charging of the battery and use of the e-bike. Always follow care and preventive maintenance procedures. REPORT ALL CASES OF ACCIDENTS OR DAMAGE!WE REQUEST THAT YOU REPORT TO US ANY CASE OF DAMAGE, ACCIDENT OR THEFT. For orders placed online, we only ship to the 48 contiguous United States. We hereby inform the buyer that Green Bike Electric Motion LLC is not responsible for any liability that may occur which could possibly apply to the product and / or its user due to the usage of the product and that the customer alone is solely responsible for third party insurance and / or other insurance as required by the nature of the particular product. On arrival, IMMEDIATELY inspect your product(s) for damage. Is the piece count correct? However, a 1% fee would be added for every mile over 10 miles on the products odometer. No replacement bike will be shipped until the legitimacy is confirmed. X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. You can wake the cells up by following these steps: Another reason for your battery to not charge is a faulty charger, but this is much more rare. In the event that the damage is determined to be extensive, (digital photos will be required by email), at X-Tremes discretion and after careful consideration, we may arrange to have the item picked up and returned to X-Treme for free replacement. You then choose the new capacity for your battery, which influences the range. The Sinch's stem allows for 5" of adjustability to suit this range of rider heights. We ship daily via UPS Ground, Fed Ex Ground, AIT Worldwide Freight, Road Runner Freight, Priority Freight and Saia Freight to the lower 48 states. Shipping rates are subject to increase. We're a small team and truly care about your experience with us. NAKTO does not sell second-hand bikes. We will do our best to meet your expectations at all times.Return Policy by Brands: Zip'r Return PolicyOlympicbreeze.com 30-Day Satisfaction Guarantee Return PolicyUnused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.You must notify us of your intent to return within 30 days of delivery date.There is a 15-25% restocking fee.Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.We will refund the product price minus any applicable fees and charges.Original shipping charges are non-refundable.You are responsible for any return shipping charges.Refunds will be applied to the same payment method used when original purchase was made.The Following Cannot Be Returned:Products which are eligible for parts under manufacturer warrantyProducts that have had their original manufacturer packaging openedProducts that have been out of their original manufacturers' packagingIt is the customer's responsibility to return the merchandise in new resalable condition. We do not cover components that are compromised due to corrosion due to elements (moisture, water, heat, etc.). However, the freight and handling fees will not be refunded. Listen for something broken inside. $400.00 Extra Cost =If unit is shipping to Canada by ground (FedEx or UPS). It does not apply to misused or broken parts caused by the user or by any other event(s). If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Contact Jupiter Bike Tech Support at 813-609-2453 opt. Please be aware that shipping charges can be quite expensive for Oversized Items. This is the exclusive remedy. We currently have no units available to ship to an APO address. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us [email protected]. Damaged or Defective ItemsIf you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery [email protected]. The liability of ELECTRIC WHEELS hereunder is expressly limited to the replacement of goods complying with this warranty or at the sole discretion of ELECTRIC WHEELS to the repayment of an amount equivalent to the purchase price of the product in question. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. We dont guarantee that we will receive your returned item. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Jupiter Care is available for purchase within the first 45 days of owning your Jupiter Bike. 1,000/ Piece Get Latest Price. Hold down Up Arrow and Down Arrow for 5 seconds to leave the speed limit setting. Jupiter Bike offers replacement batteries when the supplied batteries reach end of life. Tvs Jupiter Battery Price in India - Check best battery for Tvs Jupiter and compare prices, specs, brand and find nearby dealers or shops at Batterydekho.com. . Before making a warranty claim, we suggest that you contact our technical support service team at Email:[email protected] there may be a simple fix for your problem. You must provide a video of the rim showing that the wheel is not true. Customer is responsible for returning merchandise at his or her own expense. In the event of a product return, QuietKat will not accept the return of promotional items associated with that sale. JupiterCare must be added within 45 days of your bike purchase. Some states may have laws restricting the use of these items on public streets. After 30 business days, the item will be disposed of or donated.Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. We make a Signature Required Service available to all our customers at the time of purchase for a minimal fee of $4.50. All purchases made through authorized QuietKat retailers are subject to the dealers return and refund policies. Battery for Tvs Jupiter Bike; Tata Green Velocity. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer.