Just wait for them to respond and follow their every instruction step by step to sort out your issue. Light Strip . Select your device. But when I moved that one it still kept going to unresponsive, just like the others. These bulbs are absolutly horrible , every other day unresponsive , i am done with them , waste of money ! Ive also reset the lights, my SmartThings Hub and rebooted my router all a few times. This is weird to say the least!! If your Sengled light wont connect to Alexa you can visit this article. If everything goes well, you wont have to bother with the same errors. I had 12 of these bulbs in my last house and theyre great and stable after connected. These bulbs enable you to control your lights in multiple ways on/off, dimming, schedules, etc. through the Sengled Home app on your phones or through partner programs like Amazon Alexa, Google Assistant or Apple HomeKit (Sengled smart hub E39-G8C required). Ive got an RMA set up with Amazontheyre going back. 5 steps to fix Google Nest Hub that keeps restarting. Check Amazon smart speaker or your smartphone. I am trying to sleep and my lightbulb randomly will turn on or if Im reading a book the light will randomly dim to 5%. Fortunately both were only add-ons from Dots purchase. If its not longer in use tap edit to remove from Alexa App.Ive tried all the fixes mentioned in other messages but nothing works. Model B11 N11. Sengled Smart Bluetooth Mesh bulbs and devices connect to your home network using the Alexa app, Echo device, or the Sengled Bluetooth Mesh app. I had this exact same problem. Same here. Guess Im buying a different brand to replace it. Brand new bulbs wont stay connected. Finally try to control it again from the Alexa app . If I do the off-on-10-times reset, Echo finds it again but then loses it almost right away. With sengled theres no way to update the firmware even if there was an issue. . So, I am having the same (perceived) problem. Sengled Home is a residential smart-products management platform, which provides you with an integrated mobile app to control, manage and monitor your Sengled smart products. I do have a v3 hub, though I doubt thered be a difference. Maybe your Alexa-enabled device or Sengled lamp is not getting enough WiFi signal to work, so make sure you place your router in the right place to allow each device to have the connection. You will notice that the white base of this bulb is a 2-pin base. If Bluetooth is not running the on phone the app will insist on that you turn it on even though . Has anyone else had this issue recently? Sengled - Smart A19 LED 60W Bulb Bluetooth Mesh Works with Amazon Alexa - Soft White. Big house? With added technology, however, it may be easier, but definitely not cheaper. Went through the pairing process multiple times over multiple days, tried the QR code reader, tried to manually input the id numbersit just will no longer work with Alexa. Then select "Skills & Games". A hub is necessary to use a voice assistant, like Alexa, Google Assistant and HomeKit Easy to Install: Connect the Sengled Smart Hub to your router using the included Ethernet cable and use the in-app guide to set up Home Automation: Easily extend your . I have tried every solution After setting up the bulb you can turn the 5Ghz frequency back on. I have two 100 watt sengled bluetooth bulbs that are connected to one Echo and one Echo dot. I feel like I've tried everything but I'm still at a loss. There is no point in trying to make a defective unit work. If you toggle the power to the bulb 10 times, it will then flash a couple more times. So I ordered one so I can have them both working the same. Exclusion mode is for Z-wave devices. You must enable Bluetooth for now. Nothing! A lot of confusion I know, given apparently the changes that have occurred in the Smartthings app. Same problem as the above. I'd looked all over online for a fix last month, but could find no real resolution. Additional hub required when connecting the smart light bulb to Echo dot or Google Assistant devices. Sengled - Smart A19 LED 60W Bulb Bluetooth Mesh Works with Amazon Alexa - Multicolor , with my purchase. I DID have problems in the past, though. When successfully reset, the light should blink close to 5 times, letting you know you have reset the bulb. There have been some recent reports of deleted devices still appearing in the IDE. Im going to send my logs to support. Same worked for me. Select Wyze Bulb from the list of devices. Exclusion is only for Z-wave devices. Any automation questions/discussions are welcome! All rights reserved. Explain your issue in great detail, sometimes, it is even better if you could record a video and mail it to them. Check Price at Amazon: 6: Color Changing Light Bulb RGB LED Light Bulbs, Dimmable 5W, 40W Equivalent,500LM, E26 Screw Base. Disconnected it for a few days thinking it was probably not going to connect again. Then revert to the original name. This will allow communication between your Sengled devices and Alexa.So make sure to enable the skill before trying to connect your Sengled lights. If you are adding any of the compatible Sengled Smart LED bulbs, press "Light bulb". (e.g. But I wanted to pass along what I saw at the Sengled site and how I found the option in the Classic Smartthings app. Device is recognized but device didn't pair. This deal includes a 4th generation Echo Dot as well as a handy smart light bulb. Wall dimmers. 3. Menu Search Best Products Best Products. Sengled Pulse LED Smart Bulb with JBL Bluetooth Speaker, App Controlled Up to 8 BR30 LED Light Bulbs with Starter Kit, E26 Base, Compatible with Amazon Alexa, White, 2 Pack Feit Electric LED Built-in Speaker Intellibulb - A19 with an E26 Medium Base Light Bulb - 60W Equivalent - 15 Year Life - 750 Lumen - 3000K Bright White I do have some networking equipment in the room (router/etc), but didnt think it would be interfering since other devices in the house connect fine. But the kitchen needs 2 lights. Was free with my echo dot purchase. Returning to best buy tomorrow. Afterwards, the lights will blink a couple of times to let you know that they have been reset. Kasa App Not Working (Here Are 7 Solutions To Fix It). Scroll until find Sengled and choose it. . I am now at a second location and am having trouble with three of the bulbs. I have 5 Element Plus bulbs that have been in use over the last year, in various locations around my home. Its pretty clear that Sengled knew they had a dog on their hands and had to dump them. Sengled Smart LED Soft White A19 Bulb. Just make sure that youre standing with the effective range of the device. Most of the time, you will be able to address the pairing issues with the Sengled bulb by resetting the unit or power cycling it once. Press and hold the Bluetooth icon. Select Skills & Games. Interesting, only negative reviews here. Once that is done, you can move forward with the pairing routine one more time. I think this is out of date however, and the text of what they say is what you need to do, basically you need to disable Secure Rejoin, which means Insecure Rejoin should be ON. Sensors, switches, cameras, locks, etc. ), I have tried to rebuild the network as well, but that doesnt seem to do anything, Powered by Discourse, best viewed with JavaScript enabled, Unable to Connect Light Bulbs To Smartthings V3 Hub, Scanned the QR codes on the box/bulbs but I just get a message in the ST app saying Couldnt verify QR code, Retry without scanning QR code, after a few minutes I get a message saying It looks like we couldnt connect. When you turn off the light from a traditional switch all the power will be cut off and your Sengled lamps wont connect until youve flipped the switch back up. Hi all, new to the forum but Ive had the 2018 hub for a while - only had 2 water sensors connected but now Im trying to expand my devices. Next, you need to check the bulb for hardware issues. Its frustrating. The last resort to fixing a bulb is the same last resort to any other thing that . Best Prices Today: Pulse Solo Dimmable LED Light with JBL Speakers. SENGLED BLUETOOTH SMART LIGHT BULB (SMART FUNCTIONS REQUIRE AMAZON ECHO) - E26 A19, 60W EQUIVALENT, SOFT WHITE 2700K, 800LM (MODEL: B11-N11) . There are many solutions we can implement when the Sengled light bulb is not connecting to Alexa and were going to explain them all step by step in the following sections of this article. This is a product to avoid. Last night . I looked in the Alexa app and saw that they were being recognized as plugs, and not lights, but even when I changed them back to lights, all I could do is turn them off and on. I think not. Reply So, if youre in the same boat, make sure to stick within the 5 ft distance. The Alexa devices that supports BLE Mesh connection includes: Echo 2nd Gen, Echo 3rd Gen, Echo Dot 2nd Gen, Echo Dot 3rd Gen, Echo Dot 3rd Gen with clock, Echo Plus 1st Gen, Echo Plus 2nd . Pricing for the . Ive used 2 of Sengleds color changing bulbs for over a year and no problems, but now I have 2 plain white that is supposed to dim and they are both unresponsive. However it is still showing as unavailable having gone through the add device procedure. I find renaming the bulbs (like adding 1 to the end) can reconnect them. Soft White . Maybe if you are on the phone with them as you test it, you can get lucky, and the company can give you some refund or send you another bulb if yours is defective. People who are controlling their smart home appliances from a voice assistant are asking if Sengled light bulbs work with Alexa? Then turn On your Sengled bulbs and the device you're controlling from. I reset almost on the daily and start all over. :p Due to high demand, I have created this video to walk you through step by step the process of setting up and pairing the Sengled Bulb with the Amazon Echo Dot. No problems. Im lucky though. Install the bulb in a fixture with a standard ON/OFF toggle switch or a power strip. Don't Miss Out On Latest Home Automation Product Updates. Enter the control page of a single light, you can find the management entrance of schedules very conveniently, and users can easily create and modify schedules of the lights here.In addition . Tried the on off on off 10 times multiple times, didnt work, other than blinking. So, even if youre unlucky and run into a few road bumps, Sengled support has got you covered with complete guidance. Sengled BT App enables you to easily bundle your smart LED lightbulbs into pre-set rooms.You can set the name of the lightbulbs according to the purpose. So either I investigate zigbee repeaters or just buy WiFi versions of the bulbs. Every time you add a new bulb or accessory to your home, it not only provides great lighting but helps extend the signal to give you . switch off the Smart light bulbs (do it from the wall switches or unplug the power cord). Step 2: Remove the backplate from the grid, and here you can see it has a 3-pin connector. Prices start under $3 per bulb (850 lumens). So, just make sure you are quick about the pairing process when you plug the smart bulb into the outlet. I finally got them to work. There is a help option on the same page as the Insecure Rejoin switch that goes into an explanation of the pros and cons. Create profitable strategy to import Tin mercury,light bulb in Ecuador with Top Tin mercury,light bulb exporting importing countries, Top Tin mercury,light bulb importers & exporters based on 400 import shipment records till Feb - 23 with Ph, Email & Linkedin. So here are the steps to follow in order to delete your Sengled bulb from the Alexa app: This is all that you need to know about Alexa and Sengled light bulbs and how to integrate them and control them using your voice, so if you have additional questions you can visit other articles in our website. After that you can follow the instructions below to pair Alexa with your Sengled light bulbs: Open the Alexa app on IOS or Android device. I have a Sengled light strips and cant get SmartThings to recognize it. Deleted the device, reinstalled, no difference. However, it is also likely that your smart bulb is faulty, in which case youll need to contact your supplier and demand a replacement order if your warranty is still in effect. Usually, the pairing issue can be resolved by simply resetting the smart bulb. resetting the router also stay a good solution to implement in case you cant control your Sengled bulbs through Alexa voice assistant. In SmartThings app, click on "+" and add a device. Not sure what to do. The 10 best smart home products not . Many Zigbee bulbs listed as ZLL are known to be terrible repeaters and can cause chaos in your mesh. I got 2 Sengled multicolor BR30 bulbs, but I cant seem to get them connected. and the forth is upstairs but pretty much right above the hub. It was Very difficult to set up and finally got it set up and it lasted about a week now the echo dot Says the bulb is unresponsive. 5 steps to fix Google Nest Hub that keeps restarting. Sengled Bulbs are ZigBee devices and dont require exclusion. They work one day.. unresponsive the next or sometimes even sooner. The bulb should flash a few times. I then go into the SmartThings app and click on Add a Thing at the very end of the Thing tab. . I am also having problems with 2 that I just got. Q: Question Dear, I have received a gift i.e. Sometimes, the fix here is as simple as power cycling the device. ST19 . This procedure worked for me: If it only flashes white, do the 10 cycles again, and again, until it flashes colors as part of the sequence. Ive had 3 of these for about 18 months, they stopped responding 6 weeks ago, managed to get them going again eventually but now theyve stopped again, tried resetting, WiFi cant find Sengled WiFi. Click on Skip this step. Horrible! Sengled's lights are basic, but more affordable than brands like Philips while still getting the job done. - Leave the bulb on and disconnect your Alexa device for about 30 seconds. At this step, my bulb blinked twice at the beginning of the pairing mode thats how I knew it worked. Sengled Smart LED bulbs connect with Amazon Alexa so you can control your light through your Amazon Echo easily. FREE Smart Home, Home Automation & IoT Tips. I'm Adam B, a writer from Smart Home Generation. Anyone that is into smart homes or smart technology has heard of Sengled light bulbs. Then the problems started. Best Products; See All; Computing. - It will send you to pairing mode with Alexa, wait until its finished. They worked at first so I bought more. It is at least valid for one year, and you can forward a claim when the unit is defective. Ive been ready to scream lol. Anyone else experiencing this? Some are better able to stay connected, while others drop their connections daily. I echo the sentiments here. No wonder they were so cheap. Enable the Sengled Skill in the Alexa App. I just purchased 4 of your bulbs. Start with them on and then flip the toggle off and on 10 times without pausing. It is possible that your Wi-Fi is not strong enough or fast enough to hold many passive devices on it that constantly drain just a little bit of power from the bandwidth of your network, slowing down your entire house. Even last night they worked perfectly fine. Other than that, Sengled's new health-monitoring bulb comes equipped with top-of-the-line specifications. Sengled is one of these brands that offer this kind of lamp which offers many features such as remote control from the mobile app, the ability to change its color, brightness control, and many other smart features that will help you to reduce your bills and increase comfort. This item: Sengled Pulse LED Smart Bulb with JBL Bluetooth Speaker, App Controlled Up to 8 BR30 LED Light Bulbs with Starter Kit, E26 Base, Compatible with Amazon Alexa, White, 2 Pack $21.59 ($10.80/Count) Simply turn off the bulbs and dont turn them on until your Sengled Home app tells you to do so. Naming conflicts are common in pieces of tech and can cause issues in where the signal is supposed to go. Best Laptops I try to add the Device by Brand. Interesting - thanks for sharing as I had not heard of this option but will give it a try. Ive tried numerous times over the past several days and nothing works. It didnt take more than 3 cycles for each of the two bulbs I have. Sengled light bulbs are smart light bulbs, Sengled light bulbs also has to do with the connection. It's not that I have a problem turning on/off my lights, but the whole purpose is convenience, right? I had added repeaters with no luck. No success. We won't send you spam. Select Next. How To Connect Phillips Hue Bridge Without Router? So maybe that is a solution, dont try and use the switch after installing. I noticed I had a firmware update for the Sengled hub, tried that, no fix. Select "Add a Product" from the menu in the top right corner of the home screen. Most importantly, it has a dual Wi-Fi/Bluetooth chip so that there's no hassle of setting up a hub, and hence, you can directly connect it to your local network. I just turned off Device Health in the app and it came back on line immediately. I think the above bulbs were Zigbee or WiFi but if you get a new bulb you might get this type. No hub . For example, if you have multiple Sengled bulbs in a room, you might name them all Light Bulb Living Room so you can easily tell where the bulbs are. Hey, thanks for replying. Hoping someone out there has the magical answer. I called Sengled. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Sengled App works fine. At least I can turn it on/off with my app. If youve got it added to SmartThings, run a discovery within the Alexa app. I had a similar problem and tried to do everything with the bulb, but the problem was immediately fixed when I unplugged and replugged my Alexa. Their reply was no help and advised me to call their support line and wait 1.5 hrs for assistance. This is how I got the ZigBee Sengled bulbs to pair with the SmartThings hub. Bluetooth . Will continue to monitor but Im now very suspicious that either Samsung has changed something creating issues with Singled bulbs or something has gone bad with my specific bulb which seems to have created issues on my Zigbee network - everything has and continues to work great on my Z-wave network. Did you get yours back up and running?? I have 12 of the Sengled lights. So, how to fix a not responding Sengled Light Bulb at home? If youre using Alexa on your smart speaker try to do something else like turning on the TV or changing the temperature to make sure that the problem is coming only from the Sengled bulbs. Within a minute, the app should say that it has paired with the bulb. Create an account to follow your favorite communities and start taking part in conversations. Money wasted! I have a pair of Sengled lights in my living room and only one works with Alexa, it used to work. Search for and select "Sengled" to enable the skill. Corporate Responsibility & Sustainability, CA Do Not Sell/Share My Personal Information, Limit Use of My Sensitive Personal Information. Never have issues with Phillips bulbs. Follow the next steps to reboot it: resetting your Sengled bulbs is a great idea if the previous solutions dont work with your Alexa, in order to reset it follow the next instructions: The Sengled bulbs work on 2.4Ghz and so your internet has to be on this frequency if you have a dual-band Wifi that includes 2.4Ghz and 5Ghz which is the case for the newest models you have to turn Off the 5Ghz during the setup process. Sengled Canada #990-355 Burrard Street Vancouver, BC V6C 2G8 Canada. I have three bulbs. Govee Smart Light Bulbs, WiFi & Bluetooth LED Light Bulbs, RGBWW Color Changing Light Bulbs, 54. 2. Is It Possible To Play Different Music On Multiple Echo Devices. Alexa does not. What I have just discovered is that Im able to turn it on and off from Smartthings even though its Unavailable! All rights reserved. Ive been banging my head against this for a few hours. This does not mean that you only turn off the bulb. these bulbs were for sale for as little as .99 cents each, and then became free with purchase. I put it in another fixture away from the original site and did reset technique, then tried to connect it connected for now. This four-pack of soft . This will help pinpoint the issue. All you have to do is turn the bulb off and on around ten times. I have to turn them off and on a few times before theyre recognised again. Just make sure to seek help from customer support if youre not aware of the proper setup routine. 5 Steps To Transfer Ring Camera To A New Owner. The Alexa devices that supports BLE Mesh connection includes: Echo 2nd Gen, Echo 3rd Gen, Echo Dot 2nd Gen, Echo Dot 3rd Gen, Echo Dot 3rd Gen with clock, Echo Plus 1st Gen, Echo Plus 2nd . If everything goes well, you will have the new device within the same week. However, you will still need to provide the customer care team with proof of payment. Once the replacement is installed, just go with the pairing routine and make sure to keep the bulb turned on as you try to go through the pairing routine. Make sure your phone is connected to your 2.4GHz wireless . I moved my router thinking maybe the wi-fi connection was far. I tried calling Amazon. In this article, we will discuss some possible fixes you can follow to sort out this problem. I have to flick the switch fast 10 times ask Alexa to find devices and reconfigure all my routines again for those lights, which becomes a pain in the butt. This is a problem that raises its ugly head often and so very frustrating! Anymore, I reset twice and only by putting them into a lamp connected to a power strip I can quickly toggle. If the speed and bandwidth are the problems, a new router, better internet plan, or better internet provider are your go-to options to finish your transition to a smart home. I am now getting unresponsive after only a couple days. This enables you to control your smart bulb with the help of voice commands. At this point I think the device will become available. I am uncertain if this will fix anything, but I did finally find this feature in the Smartthings Classic app. Ive had mine for 10 days and all four have gone unresponsive. Device is recognized but device didnt pair. The lightbulb worked great the first few days but then today it started glitching. Thank you!!! Same problem here done with Sengled crap!!! I am just laying in bed resting and the light will go from 10% to 80%. Once I did this, I still had to go throughout the house and re-add the Sengled bulbs via that on/off 10 times quickly routine. Ive got the v3/2018 hub. I thought Id update this a bit since I just went through this process after resetting all my devices after a move. Sengled Smart Zigbee Multicolor Light Strip, 2M (6.56ft) Base Kit, Hub Required, Also Works with Alexa & Google Assistant, RGBW, Extendable, High Brightness, 1400Lumens, 3 Years Warranty (E1G-G8E) (Tools & Home Improvement) Brand: Sengled Show description. Haha yes AJ I am sure the light switch was on. Its a giant PITA and super annoying. Did you get it fixed? Daylight . I had sent an email to Sengled. Sometimes these bulbs lose their connection to Alexa so you cant control it from the Alexa app on your mobile or from your Amazon Echo smart speaker and this is our topic in this article. My whole house is Sengled wifi bulbs. I have installed and added 4 bulbs to the ST app. - Reconnect Alexa (bulb on the whole time) go to your Alexa App and: go to devices, add device (the plus sign at the top right corner), choose light and scroll down until you see Sengled. Customer Service . The insecure rejoin (secure mode) seems to flip to Enabled by defaultand that causes headaches. We recommend selecting "Sengled" as it makes organizing your bulbs easier. Back to Amazon they go. Had to do the joke! 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered). You can, of course, press "Auto detect". Turn the bulb on and off (a cycle) AT LEAST 10 times, approximately one cycle per second, ending on the ON position. Sengled Hub RequiredEasily pair Sengled Zigbee smart bulb directly to a compatible smart hub, like Sengled Smart Hub, SmartThings Hub, Wink Hub and Hubitat Hub. For now. Im doubting this, only because I have 18 of them in my house with no problems. Model B11 N11. They suck. To reset a Sengled Bluetooth Mesh bulb, start with the bulb in the on position. Stay away from this crap. Setup with Sengled Bluetooth Mesh App. Summary: To pair a Sengled bulb, first make sure that the bulb is properly installed in your light fixture. Im done with them. One has started disconnecting randomly and while I finally got it to show up in the Sengled app I cant get it to pair for Alexa at all. Ive tried everything mentioned here, resetting them, pairing them again, turning off the router etc and nothing works. Thanks for the tip on them not fully resetting that seems to be the problem because Ive tried changing the cadence of turning the bulbs off/on and finally got 3/4 (got another pair just to confirm the original 2 I had werent just defective) to connect (plus I grabbed a sengled hub and that wasnt even finding them). Switching to a more traditional option will usually do the trick, and then you can engage the bulb for the paring routine. I reinstalled the LED bulb and it works fine. Disappointed. In my case, resetting the bulb and then using scan nearby worked. Send the other one back, Sengled - Smart A19 LED 60W Bulb Bluetooth Mesh Works with Amazon Alexa - Soft White. I recently added another bulb which dropped off as unavailable today. While this is extremely annoying, sometimes it is the best path to take (at least to try) and can end up fixing a lot of problems that would cause you to pull your hair out when you could have just listened to the person on the phone and hold in the power button. Connection . My white Sengled bulbs Ive always been able to pair easily with no issues. If Bluetooth is not running the on phone the app will insist on that you turn it on even though this is a Zigbee device. It is worth what I paid zero. I'm wondering if they updated their firmware but Amazon hasn't caught up to it yet. Don't Miss Out On Latest Home Automation Product Updates. [Conversely, you could add the bulb via the Alexa app by: opening the Alexa app, tapping on "Devices", tap the "+" at the top-right of the screen., tap "Lights", then, tap "Sengled".