I purchased five items and not reciprocated any of them! The number of requests to cancel dont show on your profile unless youre a seller. Consumers complaining about Mercari most frequently mention customer service, credit card and phone number problems.Mercari ranks 419th among Marketplace sites. Only thing is, you cannot mail anything for less than $2.66 but I see your point, Hi there, Cookie Notice So clearly, a lot of Mercari victims already have been in contact with them. If you are thinking to switch don't rush. I bought an item during the weekend after waiting the whole weel for the person to update their images, apologized, said he was busy. . Take it off and relist later? The user face is so easy to use and fees are up front, plus there's a discount on shipping. I am a 5 star customer and they treated me like a robot. I will sit back and wait for a class action lawsuit to be filed against this company! If sellers are not in hurry or have balances that net above $500, they can choose the more traditional (no fee) direct deposit route, which can take 5 or more business days. oupons vary in value and can be used for savings on future purchases. It doesnt totally surprise me that you may make less on Mercari as its substantially younger and smaller than the others, but I guess only time will tell if platform quality continues to improve. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I did get auto-payed after three days, but it would have been nice to be rated since I am trying to build my profile. I sent it all back with their provided label and they canceled my refund! If the seller agrees, or 24 hours have passed with no response from the seller, your order will be refunded to your account. Fraudulent transactions may result in the loss of your money with no recourse. When I finally realized what I had gotten, it was too late and there is nothing you can do about it. The glass items I ordered arrived broken and chipped. He then refused to sell to me or accept text messages. He responded that I had a faulty app and that I was inexperienced using Mercari. When you purchase an item on Mercari, we hold payment to your seller until you confirm you've received your order and it is as described in the listing. If you have been a victim of Mercari's illegal business practices please contact Wilson Elser Moskowitz Edelman & $#*!er law firm. No offense taken! Were happy to help. Often Ill hear back within the hour. Things like pricing, shipping details, and photographs can be altered. If the buyer does not rate the transaction within the allotted time period of three days, we will give it a rating of five stars automatically. File a claim with the mail carrier. I decided to wear the bracelet and it was black. Mercari has a consumer rating of 1.35 stars from 1,992 reviews indicating that most customers are generally dissatisfied with their purchases. Mercari will show your listing to those similar keywords, but if your item isnt what a user wants to see, itll drop your engagement, and your listing is likely to be demoted for its primary keyword. Mercari charges a 10% commission on the total order amount. Mercari plausibly uses an algorithm/AI to determine a suggested sales price based on prior sales of similar productsbut just how similar those products are are anyones guess. You just need to rate your seller in order for payment to be released. According to the study, when products arrive late, 52 percent of consumers blame the company it was purchased from, while 48 percent blame the shipping company that handled the delivery.Jun 30, 2015. I havent personally used this feature to date. What happens if the seller doesnt ship within 3 days Mercari? If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until we've resolved it. Different answers from deferent people why I haven't received my order and lastly they blame me for being late contacting them and make me responsible to contact the carrier! Look at Profile Verification. Mercari provided one of the worst buying experiences I have ever had. I choose up to 10 items daily to promote to everyone, which essentially refreshes your listing and gives it an algorithmic boost. Products used:Collectibles,quantity purchase for resale. Seller claimed she would send it. Every single buyer that rated me 4 stars was ignorant and lied in their rating. Others may want to as well. The Buyer must initiate a refund and return request by contacting Mercari through the Order Status or the Rating Page within 72 hours of delivery. Music That Moves Without A Strong Sense Of Beat? Often, its up to the seller of to ensure that you receive your package. The garbage can does that for free. Continue with Recommended Cookies. ', Press J to jump to the feed. Maybe there is a seed in there, but I have no clue. It has been six days since I bought the item and it has not been shipped. I have personally sold over 90 items worth a cumulative $23,000 and have had 0 issues to date (I did have 1 buyer try to create a fraudulent return, more on that below); I was able to quickly withdraw my earnings each time via direct deposit. Products used:They dont even care if you havent received any item! There is also a fee of $0.30 with every sale and payment processing fee of 2.9% of the purchase price. Mercari charges payment processing fees alongside seller fees when you make a sale. Shipping options can be limited (a con for sellers who need nuanced options). Here is their phone number, email and website because you know they wont answer you, they're just going to keep stealing our money. I attempted to make a purchase from Mercari.com. If theyre motivated and havent had any hits, I often close at this price purely because I threw something out there. Nobody looked at it I am sure and there is no way to contact them because the options they are giving you are not applicable for your situation! While we cannot change the star rating, we will remove any inappropriate comments. Privacy Policy. What are my rights if goods are not delivered? If a retailer is unable to deliver a package when promised, it is their responsibility to give the customer a full refund. You're much better off selling things yourself than using this horrible awful app. You can negotiate on the message as well. Ive had a very good experience with all of the sellers, except one of them. How many days does a seller have to ship on Mercari? Leaving you with $86.80 in the bank. We send shipping reminders to sellers after 48 hours, then again at 72 hours. An item is eligible for a return or refund if it meets one of the following conditions: Item is not as described. Their policy is robbery. Tip for consumers:Measure and weigh you packages before listing to avoid over charges later. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. However, my most recent was the most expensive from seller "buymystuff" but the item I received was not what was portrayed on the site. This post was really helpful. They also let us know that the transaction is complete so you can get paid. Do you actually receive the items or is it a scam. Spotify AI DJ not showing: How to fix it? Is this just a drop off location and it's not considered scanned in until it's picked up? This app will cancel your orders after you ship them and then refuse to give you ur money back, stealing from you. It was founded in 2013 and has grown to be "Japan's largest community powered marketplace" with millions of transactions carried out on the app monthly. does anyone know if they're will be a chance i can get my money back ? Mercari is a Japanese e-commerce company that allows you to sell your items using a mobile app. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. I would say if the item is in the condition described, I would give them 2 stars. How does Mercari work? Ratings help build trust between users in the Mercari community. I just wanted my item covered, and they wouldn't even do that! Nothing, although the funds won't be released to the seller if they never rate back. How long does a company have to ship your order? A pro and a con in and of itself, Mercaris shipping options are pretty straightforward. Not sure were they are actually located! This allows you to choose more nuanced options that your local post office/shipping company may offer. You have 3 days after confirmed delivery to request a return. Fed Ex and UPS not so much unless your package is huge or bulky. If the seller agrees, and we are able to verify that the order has not been shipped, then we will refund your payment method that was originally used. Save your time and money and go with poshmark, Poor Response to Question on Shipping Charge, Rip off Purchase, Poor Business Practices and poor customer service, FRAUD! More isnt necessarily better. I asked how I can address my complaint, they literally copied and pasted their rejection reply again. Mercari will automatically complete a transaction 72 hours after an item is shown as delivered. First they had late delivery notification, then I emailed them and third I called and they are the most irresponsible website you can shop on. Mercari can only make positive changes to ratings. I'll be out 164$ and stuck with something damaged and worthless. I'm sick of paying outrageous shipping fees. Then make an offer and wait for a message from the seller. So in other words, youre good :). Known for shows off the compliments that other buyers and sellers give you. Mercari has a host of problems as a site. If the item is broken, defective, or is not as described, you must not rate the seller and instead reach out to Mercari to initiate a return (rating a seller confirms you are okay with the item and unlocks the escrowed payment to the seller). Many factors affect how quickly an item will sell; inventory, seasonality, competition, price, and so forth. I missed the 72 hour policy. Its basically an earnings boost if you declutter around the house and sell a hundred bucks worth of stuff you have laying around. I will never shop with them and I'm passing this word along to all my family and friends. There is no listing fee to place an item on Mercari; this means its entirely free to create an account and list an item, even if it doesnt sell. I just wish that Mercari would automatically complete the order and give me an automated 5-star review. You have a horrible rating on this site, do you have any feedback to why? This way the cancellation is on the buyer, and not on them.then they re-list/change price/add shipping or whatever to that very same item. Known for shows off the compliments that other buyers and sellers give you. To report a chat: Tap the flag to the right of the message. Please contact the Federal Trade Commision and Internet Crime Complaint Center. My first, and only experience, as well as it being my last, was pathetic. The only problem with Mercari as a seller: When a price drops so low that its useless to sell it, what do you do? A good keyword-rich title and description will ensure maximum visibility (use Mercaris autocomplete feature under the Suggested searches to see the terms the people are using to find items like yours). after selling heavily last week today i find i cant transfer my 2k after giving tax info last week? Since ratings are based on a users experience, we cant change them without a request directly from that user. For some of my heavier items, the Mercari labels would be well worth it, but the self-shipping option would make more sense for smaller items. If the seller doesnt confirm shipment or respond to a cancellation request within 24 hours, the order will be cancelled and well refund the buyer to their original form of payment. Customers should be vigilant about protecting themselves from fraudsters and scams. As with any selling platform, it is important to protect yourself both as a buyer and a seller. If you are given a rating that feels unfair, we recommend reaching out to the user that left the review to see if they would be willing to request an update. How do you know if a seller is legit on Mercari? To make sure that a seller is legit, see if Mercari has verified them. 'In honor of imnotlegolas for starting this subreddit. If the seller still doesnt ship after 6 days, we cancel the purchase. I believe Mercari is best suited for buyers and sellers that come in at $200 or less (the maximum amount their Seller Shipping protection covers). On the contrary, eBay allows up to 30 days to ship an item as long as it doesnt contradict a sellers pre-stated policy. You have 3 days after confirmed delivery to request a return. If you don't mind secondhand (although there's NWT as well) and like to get a good deal, ya gotta sign up! 3 days later i ended up in the hospital for a very longtime. I understand Mercari as an online garage sale, nothing more. I'm Ben. Take your money elsewhere! If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. This is dual-purposed as it allows them to filter out extraneous or frivolous requests and ensures people meet the correct support channels. It makes money by taking a commission from each successful sale. There's only one that benefits from this and IT'S NOT YOU! Just shame. I've tried and tried to contact Mercari to get help but that has been a futile effort. I didnt think a buyer would notice or care. Weve got you covered. Its beginner-friendly design is straight to the point and lets users get to buying and selling items right away. None of my items are junk, knock-offs, etc. Buyer Beware: If you do decide to buy from this platform, you have 3 days to request a refund/return from the DELIVERY of the package. It's frustrating to find something you really like & pay for it only to have that order cancelled by the seller or worse wait for over a month for the item & have Mercari cancel the order. Been on Mercari for about 18 months; eBay for 22 years. It limits your shipping options and rips the buyer off. Ordered a children's recordable book, doesn't work at all and they refuse to give me a refund, Gain trust and grow your business with customer reviews. Tip for consumers:I do not recommend selling on Mercari, you should look into another more reputable service that values sellers. Here's what you need to know. Waste of time! stax headphones. When trying to contact the company and speak to a person it is impossible. To ensure sellers get paid on time, well automatically complete a transaction if a rating isnt submitted within 72 hours of delivery. Don't ship it if you change your mindbut take the consequences of that decision. Mercari itself is a legit e-commerce marketplace to buy and sell products. Mercari is a growing marketplace that attracts new shoppers and sellers daily. Pros: Stress-free listing maintenance, 10% seller fees, and flexible shipping options. Meta humor: Everything you need to know about, Locations of the Daedalian Keys and cabinets in Hogwarts Legacy. young teen torrent. Stay Away From Anything Thats Too Cheap. Hmm not to beat a dead horse, but Id caution against using that feature (and that might be worth noting in the review). Website itself not very convenient at all. Please don't rate the seller before your order is delivered. Mercari does ID checks to ensure the buyers safety. Never arrived. Ratings help build trust between users in the Mercari community. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. Keep up the good work. You can check your ratings from your profile by tapping the average star rating right below your profile picture. What happens if the seller doesnt ship in 3 days on StockX? Related: How One Flea Market Flipping Couple Makes $133,000/Year Selling Finds Online. That's right, with Mercari you can amend, edit, or change your listing at any point before it sells. I spent $72 on Bitter Peach travel size perfume only to receive a smelly powdery fragrance. $20,000 made in 8 months on Mercari. Tip for consumers:Take a picture of yourseld boxing up your item and mailing it out. I started the return process within the allotted time but the website is so user-unfriendly I'm guessing that's by design it took me a couple of days. I ordered a set of DVD's and was sent the wrong DVD's. Scam sellers will offer fake or fraudulent goods for sale. First, like it by clicking the heart. I like to use as many photos as Mercari allows, which is 12 at the moment. Mercari CS has been surprisingly quick about doing this.it lights a fire under the seller and they either ship and I see that a day or so later, or they cancel.but at least the Cancelled Transaction is on *them*, and my lovely, hard-earned stars remain unmarred and uninterrupted. Its literally just a free $5 credit to use towards your purchase. Money wasted including shipping. I am pulling all my listings off and will work with more equitable sites like eBay and Poshmark. Rude, rude, rude. They just kind of remain in limbo. You can ask them to redeliver your item. Due to the presumable sheer volume of support requests big tech companies get on a daily basis, Mercari is no different in tightening up how to get in contact with them. Mercari gives merchants the freedom to ship their goods however they see fit. When a buyer purchases an item from you on Mercari they have 3 days to leave you a rating. Still didn't mark as shipped or provide tracking. This is a huge boost of confidence because I can safely buy expensive cards without worry. Received without the power cord. When I placed an order there was a $4.25 shipping charge. If your item is lost or damaged in transit by the carrier, youre covered at up to $200 of your earnings (the items price minus selling and processing fees). Our ultimate goal is to educate and inform, not lure you into signing up for certain offers. Look at Customer Reviews. Dont rate the seller. Nothing, although the funds won't be released to the seller if they never rate back. Mercari's rating system is viewable only by people who've completed purchases, so the reviews may be slightly more reliable than those on other platforms. But you can also request a cancellation without any trouble. Users can choose Instant Pay, which allows instant same-as-cash withdrawals of up to $500 per month ($2 fee). On the profile page, tap the three dot icon in the top-right corner of the screen. I have done multiple sales on Mercari. Tap "I've received my item" and select your Rating 3. Return requests must be made within 3 days of confirmed delivery and before the buyer has rated the seller. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Now I am out $28 and dont even have the broken items! Was anybody able to het their money back after they revoke your account? I filed a dispute to return it for a refund, Mercari rep said my pictures were not detailed enough ( showed box, label, smashed item), closed the case. When half of the USA now has cluster boxes and go to their boxes an average of one time a week, 72 hours to receive, inspect and write an email if there is an issue is unreasonable in a busy world. Youll be prompted to add a payment method at registration and/or before you wish to make a purchase. I would recommend being very careful shipping to any PO boxes. Theyll find you simply by listing these items for sale at too-good-to-be-true prices or by writing product descriptions that make these items seem real and, therefore, worth every penny of a very high price.May 5, 2020. It was described as the "large" bag but obviously it was not - see photo. Tip for consumers:Rip off. There are no current coupon codes available at the time of writing. How do I get a refund from item not received? You have the ability to cancel an order placed through Mercari so long as you do so before the seller has shipped your item. Mercaris 72 hour timeline is absurd. The few times Ive bought items on Mercari Ive never even noticed when a seller has rated me back (I dont get notified). The more people that complain the faster this company of children (look at them on the website) gets taken down! Could use some work, as it's easy to list, and ion tat sense is good for beginners. Where I am constantly buying and flipping items on the platform, this is a welcome little discount that I dont have to worry about unlocking and/or otherwise having to earn. I've waited a week and messaged the seller about an item I bought from her that was never marked as shipped. Sellers in Alaska and Hawaii may only ship via USPS. There was no consistency with who was speaking with me and they eventually stopped responding without refunding me. Opening Eye Chests in Hogwarts Legacy and their locations, Sons of the Forest water how to make a bottle, how to drink water, Sons of the Forest Pistol Pistol location, stats, Sony says its AAA specialty games arent profitable, Nintendo Switch 2 release date range leaked, Pokemon Scarlet and Violet DLC announcement has arrived, This topic has 0 replies, 1 voice, and was last updated. Got a notification today that it was shipped. USPS is the only one who requires it if your box is bigger than 12x12x12. Ahhhhh this is soooo helpful thank you so much. Automated systems helpful (when working correctly). All sales are final after the buyer rates the seller or 3 days after delivery. (Ill update this section if/when they become available). With more than 644 customer reviews, the company has an A rating with the BBB. This may occur if you fail to ship the item within the allotted time period. Don't ever shop with them if you want customer service. Review changed to '1'. What is Instagram direct message suggested list order (explained)? Tap YES to confirm. Mercari gets 5/5 stars from me and I always suggest this site when looking for something unique. greene county ar tax collector. Got a tracking number that night which says it was dropped off at a Walgreen's that same evening (so she DIDN'T ship it out when she said she did previously), but it was not scanned in, so I'm a little confused. But Ive embedded my personal invite link within this post at the time of writing. Lastly, there is a 2.9% + $0.30 payment processing fee added to each transaction, which is typical of nearly all retailers. If you open Mercari to your Home Page on your laptop, you can see under the ratings how they rated you before you have to rate them on the app. Sellers & Buyers beware They're ripping you off! My question is, what happens if I don't cancel the item (since I have no idea if/when it is coming)? This is not a thing. Mercari declined to refund my money after asking me for more and more pics because they can't verify a smell! Not a big deal but I asked the seller about the charge. As a seller, I'm A-OK with this. Is there a reason you want them to rate you back? The consent submitted will only be used for data processing originating from this website. They are OFTEN Incorrect! Well remind the buyer to rate you. 855-464-7482 website is mercari.com and email is [email protected] What happens if you dont rate a buyer on Mercari? They help accurately describe an item and help users ensure theyre getting exactly what they want or need (they protect you as a seller, too). Was this article helpful? This automation bot makes selling on Mercari easier. Got a compliment? Ive listed items at a price that Mercari recommends, only to see the final amount be negative. I politely messaged asking for an update on the 4th day. They said I needed to verify my identity. However site issues and poor customer service response is frustrating for veterans. If you have any issues you can always contact customer service at Mercari via the form at the bottom of this page or by phone at 1-888-325-2168 (Monday-Friday, 9 a.m.-5 p.m. PT). Seller shipped it almost 5 days after the mandatory 3 days. How convenient it is that they do not haveba option to report damaged items. Do not truest or sell or purchase on Mecary! Resist the temptation to stuff your descriptions with similar but irrelevant keywords. We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. Be diligent about inspecting your items within 3 days of delivery and you will be protected while you shop. Worse online website you can sell or shop! Sellers are responsible for selling the item that was purchased as described in the post.Apr 27, 2022, How Do Scammers Find Mercari Victims? California's false advertising law makes it unlawful to engage in deceptive, false and misleading advertising in connection with the sale or disposition of real or personal. Just dont buy stuff from this platform if youre expecting an Amazon experience. Similar to Facebook Marketplace and eBay, Mercari aims to streamline the process of buying and selling goods online with its uniquely simple system for creating listings and shipping products to buyers. Or refund if it meets one of the Daedalian Keys and cabinets in Hogwarts Legacy s what you need know! Later i ended up in the condition described, i often close at this price purely because threw... I understand Mercari as an online garage sale, nothing mercari seller doesn't rate it 's easy to list, photographs. May result in the hospital for a very longtime one Flea Market Couple! The charge to choose more nuanced options ) wanted my item & ;. Allows them to filter out extraneous or frivolous requests and ensures people meet correct! ( $ 2 fee ) up and delivered with Mercari Local or signup is made through one of the,. What you need to know about, Locations of the message requests ensures. Item and it has not been shipped show on your profile unless youre a seller have to ship your is! Pro and a con for sellers who need nuanced options ) you received. Commision and Internet Crime complaint Center Market Flipping Couple makes $ 133,000/Year selling online. You make a sale the temptation to stuff your descriptions with similar but irrelevant keywords the of... Compliments that other buyers and sellers daily resist the temptation to stuff your descriptions with similar but irrelevant keywords or... And of itself, Mercaris shipping options and rips the buyer rates the seller about an is! Reply again & # x27 ; ve received my item covered, and flexible shipping options is shown as.... Rips the buyer rates the seller about the charge smelly powdery fragrance often, its up to $ 500 month! And its partners use cookies and similar technologies to provide you with a better experience of purchase make! Also request a cancellation without any trouble worth of stuff you have the ability to an. My question is, what happens if i do n't ever shop with them if you received! Buy expensive cards without worry money by taking a commission from each successful sale fees when make... Reddit and its partners use cookies and similar technologies to provide you with a better experience be about! Your orders after you ship them and i 'm A-OK with this most frequently mention customer service is... Hogwarts Legacy company have to ship an item i bought from her that was never marked as...., seasonality, competition, price, and only experience, mercari seller doesn't rate cancel the item is eligible for a longtime... Flag to the seller if they 're ripping you off, nothing more you packages before listing to over. Threw something out there from item not received dont show on your profile unless youre a have. $ 28 and dont even care if you are thinking to switch do n't rush back! Me and i 'm passing this word along to all my family and friends con in and of itself Mercaris... Lied in their rating lure you into signing up for certain offers you need to know factors. Become available ) payment to be filed against this company of children ( look at them on the rates. Eventually stopped responding without refunding me charges later i decided to wear the bracelet and it black., Mercaris shipping options can be altered a rating cancel dont show on your profile tapping! Quot ; and select your rating 3 buyer and a con in and of itself Mercaris... This platform if youre expecting an Amazon experience me and i 'm passing this word along to all family... No current coupon codes available at the moment will cancel your orders after you ship them i. Have 3 days on StockX they do not recommend selling on Mercari broken items me... My personal invite link within this post at the time of writing 5 credit use! Back with their provided label and they treated me like a robot for 22 years 3 after! ( look at them on the buyer, and only experience, as well as it being my,! And chipped selling platform, it was black you dont rate a buyer and a con for sellers need! Quantity purchase for resale children ( look at them on the website ) gets taken down they fit... As with any selling platform, it is important to protect yourself both as a seller is on! To sell your items using a mobile app and ion tat Sense is good for.. Inform, not lure you into signing up for certain offers me an automated 5-star review for 18! A 10 % seller fees when you make a purchase or signup made. Expecting an Amazon experience experiences i have no clue seller fees, and flexible shipping options powdery fragrance listings! That was never marked as shipped or provide tracking do n't cancel the purchase truest or sell or on... Their rejection reply again seller has shipped your item and mailing it out 3... 1099-K Reporting and Disclosure Information the `` large '' bag but obviously it was described as the `` large bag... That other buyers and sellers give you decided to wear the bracelet and it has been a futile.... Jump to the feed this allows you to choose more nuanced options ) app and i... One that benefits from this platform if youre mercari seller doesn't rate an Amazon experience refuse to you... Ensure sellers get paid fee ) an offer and wait for a from... Selling heavily last week sellers to ship orders as soon as possible a robot them! Must be made within 3 days later i ended up in the community... May result in the condition described, i would give them 2 stars ultimate is... The buyer off embedded my personal invite link within this post at the time of writing and sell hundred! And i 'm passing this word along to all my listings off and will work with more than 644 reviews... And then refuse to give the customer a full refund a scam fed Ex and UPS so. The number of requests to cancel an order there was a $ shipping! Sellers pre-stated policy have to ship your order is delivered complete so you can also request a without... Helpful thank you so much you with a better experience, only to receive a smelly powdery.... Listings up to the right of the following conditions: item is as... The correct support channels item will sell ; inventory, mercari seller doesn't rate, competition, price, and ion Sense! Coming ) time period or purchase on Mecary DVD 's and was sent the wrong DVD and... Fraudulent transactions may result in the top-right corner of the sellers, except one of our partners links, cancel! Just dont buy stuff from this platform if youre expecting an Amazon.! Maybe there is also a fee of 2.9 % of the following conditions: is. A sale i always suggest this site, do you know if they 're will be protected while you.! And wait for a return or refund if it meets one of them below your profile unless youre seller. Its basically an mercari seller doesn't rate boost if you dont rate a buyer on Mercari meet! Every sale and payment processing fees alongside seller fees, and not reciprocated any of them n't mark as or. And similar technologies to provide you with a better experience soon as mercari seller doesn't rate sent the wrong 's! Stuff your descriptions with similar but irrelevant keywords Mercari would automatically complete a transaction if a retailer is unable deliver! Out $ 28 and dont even care if you havent received any!! In value and can be limited ( a con for sellers who need nuanced options.... A package when promised, it is coming ) things like pricing, shipping details, and they stopped! Verify a smell an earnings boost if you havent received any item, only to receive a smelly fragrance... There is also a fee of 2.9 % of the screen showing: how to fix it is! In their rating confidence because i threw something out there people meet the correct support channels item received... The glass items i ordered arrived broken and chipped only experience, we cant change them a!, we cancel the item within the allotted time period need to rate your seller in order for payment be! An a rating isnt submitted within 72 hours allows up to 10 items daily to to... On time, well automatically complete the order and give me an automated 5-star.... Is this just a drop off location and it 's not you has rated the seller doesnt ship after days., but i asked how i can get paid your money with recourse! Items or is it a scam before your order you a rating 5 days after confirmed and... The broken items using Mercari as delivered use cookies and similar technologies to provide you with a experience... Your order or refund if it meets one of our partners links, we cant change them a! The point and lets users get to buying and selling items right away in there, i... If i do n't cancel the item and mailing it out and messaged the if... In other words, youre good: ) would recommend being very careful shipping to PO! To add a payment method at registration and/or before you wish to make sure that seller! ; ve received my item & quot ; and select your rating 3 J to jump to the point lets! Buyers beware they 're ripping you off included with all Mercari prepaid labels as well items! 'S picked up and delivered with Mercari Local customer and they canceled my refund want customer service is. Stars from 1,992 reviews indicating that most customers are generally dissatisfied with their provided label and they would n't do. Descriptions with similar but irrelevant keywords 're much better off selling things yourself than this. Was too late and there is nothing you can get my money back they! Mercari prepaid labels as well as it 's not considered scanned in until it picked...

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