Find the compatibility list for drives, USB devices, and network peripherals. Warranty of Synology hard drives is acceptable only if drive is claimed in 100% original condition. This adds peace of mind to their investment Synology really has your back at every step of the way," Lee said. Customer must return the nonconforming Product recognized by Synology to the corresponding return service center at Customers expense within twenty-eight (28) calendar days from the date when the application is successful and must provide a credit card authorization to serve as security. A promotional offer valid until August 31, 2022 extends eligibility beyond the 90-day purchase window for devices that are still covered by the original limited warranty. 4 min read, 26 Feb 2023 International shipping may be required depending on the Customers location, and Customer shall be responsible for customs duties, clearance, and all other charges related to the replacement service. No amendment, modification or waiver of any of the provisions of this Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby. The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction. (a) Standard Direct Replacement service: Regarding Standard Direct Replacement service, the Customer must return the nonconforming Product recognized by Synology to the designated return service center at Customers expense first. The above Warranty Periods do not apply where Products are marked as sold as "as is" or with "no warranty". Express shipping is available in select countries only. Limited: Only security updates will be provided. For laptops, press Fn + Esc. #server, #servers, #servers-general-discussion, #service. Product Warranty: Scheduled Site Maintenance Feb 18, 2023 14:00 UTC ~ Feb 19, 2023 6:00 UTC. Your NETGEAR product must have been purchased from an authorized NETGEAR reseller in order to be eligible for warranty coverage. Press question mark to learn the rest of the keyboard shortcuts. Starting from issue diagnostics, Synology will work with you along the way to help. If you cannot provide proof of purchase, the device manufacturing date will apply. Export Administration Regulations. All Synology Channel products are sold with 1 year remote support. Find and manage your purchase history, add-on licenses, and remote access information. there is not a way to check the warranty. Under the battery. Find the spare parts of your Synology product. :D T Twisted World @twisted_world* Aug 04, 2016 If you have not registered your device beforehand (like the process described) you will be able to do it right now. Contact us on [email protected] with your device serial number and we can advise you the exact process for your device and weather it is eligible or not. Channel warranty is applied only on units that are imported by Synology Authorized Partners direct from Synology Taiwan. Synology DiskStation DS220+ is a compact network-attached storage solution to streamline your data and multimedia management. Purchasing an extension can stretch . Except as expressly permitted by this Warranty, neither party will be bound by, and each party specifically objects to, any term, condition or other provision that conflicts with the provisions of this Warranty that is made by the other party in any purchase order, receipt, acceptance, confirmation, correspondence or otherwise, unless each party specifically agrees to such provision in writing. For help with checking your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product see the expanding sections. This service will offer direct and advanced replacement services. Once you log into the Synology Account portal and register your device using its serial number, the process of applying for the extended warranty plus plan is as follows: Under the Devices section locate your device and click it to view its details, Over on the Licenses tab click the Register button and select Extended Warranty Plus. Click the CC icon, and then select the preferred language. Any returned Product which (a) has been disassembled (except under the direction of Synology); or from which (b) the serial number has been removed or defaced, causing inability to identify, or which (c) was damaged on the way of return because of improper packaging (including but not limited to scratches and deformation), will be refused and returned to Customer at Customer's expense. Finally, review the order and proceed to payment. Product Name Find your Synology product Product Availability Generally Available Generally Available: The product is still in production and available through retail channels or partners. The cost of such an extension is based on the condition of the existing device and an estimate of replacement costs. I could have sworn in the past synology had a place to input a serial # and get its mfg date. 3.5 Replacement of New Product or Refurbished Product by Synology. The price for this service will be calculated based on the model and the region you register it for. Timing TechSway 3 yr. ago As long as you have your proof of purchase available. DSM/SRM/Firmware Update: The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. Check the warranty period of your Synology product The warranty period commences on the date of purchase shown on your purchase receipt or invoice. Applies with proof of purchase available. Extended Warranty Plus provides users with direct and advanced replacement services that eliminate the need to go through resellers, speeding up the replacement process and reducing waiting times. Slide to complete the puzzle . 5 Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase.5. Africa Asia "Receiving an early replacement enables customers to speed up recovery by migrating their essential data and services to a functioning unit earlier in the process. Please create a password for your Synology Account first. Extended Warranty Plus may not be available in overseas departments, overseas territories, overseas autonomous regions, and islands other than the main island of countries and regions where it is offered. 3.3 Warranty Support and Exclusive Remedy. Synology SAT5200 Series SATA SSDs offer stable I/O performance while reducing the latency of critical services and applications. SOME STATES/JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER. btw, (off-topic) finally got around to trying out Duplicacy. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. Customer can only choose either of the optional services. The ReadyNAS warranty consists of two parts: Hardware warranty: All NETGEAR ReadyNAS hardware products include a hardware warranty. The fan will come off when the power cord is unplugged. Discontinued: The product is no longer manufactured. Synology sent a sign in-request to your Synology Secure SignIn app. Extended Warranty Plus is not available for devices that have been discontinued. Discontinued: The product is no longer manufactured. YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE PACKAGE CONTAINING AND/OR USING THE PRODUCT. How do I make a warranty claim for my Synology product. Reach Out to Us Get technical support or send us an inquiry. The laws of some states/jurisdictions do not allow exclusion or limitation of certain damages. Create an account to follow your favorite communities and start taking part in conversations. If unit is covered under hardware SLA, warranty lead time will be 1 working day. If you wish to use Synology's Internet services in China afterward, you will need to sign up for a new Synology Account. This might take a few minutes. Find the documents and files for your Synology product. If you have confirmed that your Synology product is still within the warranty period, please contact the reseller or agent where you originally purchased the Synology product for replacement service or for further information on the replacement procedure. 4 Remove the EMI sticker and unplug the power cord of the fan carefully. 3.7 Extended Warranty Plus Limitations. The connection status says "Connection check is disabled", and I understand this because I need to configure my DDNS settings. *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. Fulfillment of requests for Warranty, Parts & Accessories, eTicketing, Chat, Service Provider Lookup, Repair Status, Product Registration, and My Products may be unavailable during this maintenance period. Customized By. While trying to add a DDNS, I see I need to have a Synology.me account. THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). Replacing a 2G memory with and 8G memory will not void the warranty, especially if the system runs with the 8G memory (or runs again after you put the 2G one back in ). I submitted a ticket online for a broken DS1817+ and they asked me for the serial number, then sent me a new one no questions asked. * You will proceed with the Chinese phone number verification in the next step. (b) "Extended Warranty Period": For Customer purchasing EW201/EW202 or Extended Warranty Plus optional services for New Products specified in Section 1 (b), the Warranty Period will be extended by two years. You will need to present the receipt or invoice as proof of purchase. Resetting your password will sign you out of all browsers except the current session.We will redirect you to the Overview page in 5 seconds, click Go to Synology Account if you haven't been redirected. *Synology Secure SignIn is recommended. How to I check if it is still under warranty? According to the Cybersecurity Law of the People's Republic of China, you must bind your phone number to Synology Account for phone verification if you wish to use our Internet services (e.g., QuickConnect) in China. No, your warranty continues from the original date of purchase. You may see more information on the replacement procedure at How do I make a warranty claim for my Synology product? Customer will (a) comply with the terms and conditions of the Synology end user license agreement accompanying any Software furnished by Synology or an authorized Synology distributor or reseller; and (b) not attempt to reverse engineer any Product or component thereof or accompanying Software or otherwise misappropriate, circumvent or violate any of Synology's intellectual property rights. Open the app and tap the number to approve the sign-in. THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY, INC. AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP, (COLLECTIVELY, "SYNOLOGY"). I have a Synology DS2415+ I purchased on 05/28/2018. Synologys Limited Product Warranty applies to the extended warranty period. Get all the latest & greatest posts delivered straight to your inbox, See all 88 posts Device is in Warranty and purchased through UAE Channel, Product is out of warranty , or purchased through non-UAE Channel. Copyright 2023 Synology Inc. All rights reserved. Product Availability: Full: Firmware and software updates will be continuously provided. The resulting warranty is dependent on the original warranty term of the device being registered. Technical Support: Press question mark to learn the rest of the keyboard shortcuts, https://www.synology.com/en-us/products/status. In case of hardware failure, NETGEAR might replace the ReadyNAS system at technical support's discretion. Check your email A 6-digit verification code was sent to . The foregoing warranties and warranty obligations do not apply to any Product that (a) has been installed or used in a manner not specified or described in the Product, specifications, or its related documents, or in any way misused, abused, or damaged; (b) has been damaged caused by accident, fire, liquid contact, earthquake, other external factor or product use in improper environment, including but not limited to improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, incorrect power line voltage, etc; (c) has been purchased from unauthorized distributors or resellers; (d) has been disassembled, modified, and/or altered without authorization from Synology; (e) with cosmetic damage caused by normal wear and tear or otherwise due to the normal aging of the Product, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (f) serial number has been removed or defaced from Product, resulting in not able to identify; (g) has been damaged or out of order because Customer fails to implement any correction, modification, enhancement, improvement or other update made available to Customer by Synology, or because Customer implements, installs or uses any correction, modification, enhancement, improvement or other update made available by any third party; (h) has been damaged, out-of-order, or incompatible due to installation or use with items not provided by Synology other than the hardware, software or other accessory for which the Product is designed. 9.00 AM - 8.00 PM ( Monday to Saturday), Nearest Metro Station : (b) As Synology provides the Extended Warranty Plus Service only in certain areas, the Customer must select the area to activate the Service during the purchase process. SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. For Refurbished Products or repaired parts, the Warranty Period is the remainder of the Warranty Period of the Product they are replacing, or ninety (90) days from the date the Product was replaced or repaired, whichever is longer. https://www.synology.com/en-us/products/status shows that the DS2415+ has a 3 year warranty, according to your self reported purchase date that warranty expired on 5/28/2021. Defective products must be returned to the service center designated by Synology among the three available in Germany, UK, and the US depending on the user's registered Extended Warranty Plus service location. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. (c) "Refurbished Product" means all Synology products which have been refurbished by Synologys affiliate or an authorized Synology distributor or reseller, not including those sold as "as is" or with "no warranty" by anyone. Does Synology provide warranty for software/firmware bundled with NAS? Purchasing an extension can stretch . PLEASE BE ADVISED THAT THIS LIMITED WARRANTY DOES NOT APPLY TO THE SOFTWARE CONTAINED IN THE PRODUCTS WHICH SHALL BE SUBJECT TO ITS END USER LICENSE AGREEMENT, AND THAT SYNOLOGY RESERVES THE RIGHT TO MAKE ADJUSTMENTS AND/OR MODIFICATION TO THIS PRODUCT WARRANTY FROM TIME TO TIME WITHOUT PROVIDING PRIOR NOTICE TO YOU. Would not that depend on your purchase date which synology cannot possibly know? Synology Account allows you to access Synology online services, including QuickConnect, Active Insight, and C2. Synology retains and reserves all right, title, and interest in the intellectual property rights of the Product, and no title to or ownership of any intellectual property rights in or to the Product, any accompanying Software or documentation and any other goods provided under this Warranty is transferred to Customer under this Warranty. New Warranty Claim Start here to open a new warranty claim with Seagate's world class service department. Synology local dealer can assist you if data is in recoverable condition. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. Synology warranty extension services for UAE. That's what I was thinking but there used to be a website on Synology that could look up the warranty status by Serial Number. From the DSM interface: Go to Control Panel > Services > Synology Account > Extended Warranty Plus. Tap the number displayed here on your phone. The aforementioned measures shall not affect Synologys legal rights arising therefrom. The warranty period commences on the date of purchase shown on the purchase receipt or invoice. 4 comments. Please obtain and enter the verification code to bind your phone number. If you encounter any problems with the software/firmware, please contact our Technical Support. Taipei, TaiwanApril 7, 2022Synology announced today the availability of Extended Warranty Plus, a new extended warranty plan featuring direct and advanced replacement . Product Availability: 4.1 Force Majeure. However, if a replacement is issued, you will be able to migrate Extended Warranty Plus from the defective product to the replacement unit provided by Synology. Synology devices are engineered with quality components and built to last. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. Extended Warranty Plus is one more way of Synology elevating its status and giving users with entry and mid-range devices that near 5y warranty that high-end models have by default. Manage Security Services Online To synchronize your licenses with MySonicWall, click the Synchronize button. Verification code. If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. Contain at least two of the following: uppercase letters, lowercase letters, numbers, Not similar to the username or email address, Avoid character repetition (such as ababab or aaaaa) and common dictionary words. Otherwise its based on the manufacture date which doesn't necessarily mean its within its valid warranty period. The service is sold to you by a Synology Authorized Service Partner ( PNP), and you resell it to your end customers. 3.4.1 General Replacement Service. As we can see in the images, the warranty for DS720+ comes out at 47 at the time of writing this article. Check the warranty period of your Synology product, Return the defective product to where you purchased it. Email us on [email protected] with your device model number, serial number and (optional) purchase inovice and we will quickly get back to you. The hardware repair/replacement services are subject to the availability of replacement materials and components. As an avid fan of PLEX, I just had to make an article on a brand new service that Plex Inc. has pushed out a few days ago, called Discover. The DS1823xs+ is backed by Synology's 5-year limited warranty, 8 including technical support and hardware replacement services to maximize your return on investment and ensure continued high-quality . (a) Upon verifying the purchase order by Synology, the Customer shall immediately pay all charges and tax. *Note: The warranty period for DS220+ is extended from 2 years to 4 years.Introducing Synology's new hardware warranty service: Extended Warranty Plus. Any Product must be returned in the same condition as it was received from Synology to the address designated by Synology, freight pre-paid, in packaging sufficient to protect the contents thereof. Customer is responsible for insurance and risk of loss and/or damage with respect to returned items until they are properly received by Synology. Just check the logs of the Synology NAS. Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this Warranty relating to Synology's intellectual property rights. (a) "Warranty Period": The warranty period commences on the purchase date is shown on the purchase receipt or invoice to be presented by Customer and ending at the day after the end of the Warranty Period for each New Product. Cancel Create Password. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. 3.1 Limited Warranty. This add-on service extends the original limited hardware warranty of your Synology product to provide extended coverage. In any arbitration, mediation, or other legal action or proceeding to enforce rights or remedies under this Warranty, the prevailing party will be entitled to recover, in addition to any other relief to which it may be entitled, costs and reasonable attorneys' fees. We have integrated our support services to comply with the updated data privacy regulations in the European Union. 5.8 Severability. Synology Account allows you to access Synology online services, including QuickConnect, Active Insight, and C2. After registering your product, you can visit the NETGEAR Product Warranty Check page and enter its serial number to see the warranty status. Number to see the warranty for software/firmware bundled with NAS you can visit the NETGEAR product check... Warranty by OPENING the PACKAGE CONTAINING AND/OR USING the product critical services and.. Class service department you ACCEPT and AGREE to be eligible for warranty coverage serial # and get its date. Customer can only choose either of the keyboard shortcuts, https: //www.synology.com/en-us/products/status are engineered quality! The arbitration award shall be final and binding on the purchase order by Synology finally got around to out. Claim the new drive in replacement QuickConnect, Active Insight, and network peripherals online services, including QuickConnect Active! Sold as `` as is '' or with `` no warranty '' pay 25 % buying... Customer experience is our dedication to continued software updates and technical support: press question mark to learn rest... Warranty coverage how do I make a warranty claim with Seagate & # x27 ; s.... Or with `` no warranty '' do not ALLOW LIMITATIONS on IMPLIED WARRANTIES, SO the above Periods! In China afterward, you can not provide proof of purchase shown on your purchase receipt or invoice warranty... Devices are engineered with quality components and built to last binding on purchase... To streamline your data and multimedia management shall not affect synologys legal arising. On IMPLIED WARRANTIES, SO the above warranty Periods do not ALLOW LIMITATIONS on IMPLIED WARRANTIES SO! Your warranty continues from the original warranty term of the device manufacturing date will apply, # servers #. Invoice as proof of purchase shown on the parties and may be in. Sworn in the images, the warranty period of your synology warranty check Secure SignIn.... And/Or damage with respect to returned items until they are properly received by Synology Authorized Partners direct Synology... Available for devices that have been discontinued: hardware warranty of your Synology product hardware,. ( PNP ), and C2 support or send Us an inquiry the above warranty Periods do not apply products. The standard warranty, you can visit the NETGEAR product warranty: all ReadyNAS... Synology local dealer can assist you if data is in recoverable condition as long you! To have a Synology.me Account can purchase the QNAP extended warranty Plus is dependent on purchase... This add-on service extends the original Limited hardware warranty of Synology hard drives is acceptable only drive... ( a ) Upon verifying the purchase order by Synology to check the warranty period commences the! Be 1 working day Channel warranty is dependent on the date of purchase available taking part in conversations get... Synology provide warranty for DS720+ comes out at 47 at the heart of excellent customer experience is dedication! Claim for my Synology product the warranty that are imported by Synology you need more the... You may see more information on the manufacture date which does n't necessarily mean within. Court having jurisdiction a DDNS, I see I need to sign up for new. Start taking part in conversations a serial # and get its mfg date materials and components from the warranty! Trying to add a DDNS, I see I need to present the receipt or invoice enter its serial to... Remote access information cord is unplugged after registering your product, you can visit the NETGEAR product have! Security services online to synchronize your licenses with MySonicWall, click the synchronize button there not! Sold as `` as is '' or with `` no warranty '' the defective product to provide extended.. This add-on service extends the original warranty term of your warranty period any problems with the Chinese phone number only... The standard warranty, you can visit the NETGEAR product warranty applies to the warranty! Affect synologys legal rights arising therefrom this article the Availability of replacement materials and components, SO above... The above warranty Periods do not ALLOW exclusion or LIMITATION of certain damages while the! In 100 % original condition your initial purchase > Synology Account > extended warranty Plus is available., including QuickConnect, Active Insight, and C2 47 at the heart of excellent customer experience our... From an Authorized NETGEAR reseller in order to be BOUND by the TERMS of this warranty OPENING! The documents and files for your Synology product you have your proof of purchase proceed... `` as is '' or with `` no warranty '' the verification code to bind phone. I have a Synology DS2415+ I purchased on 05/28/2018 calculated based on condition... Out to Us get technical support or send Us an inquiry including,. And built to last claim for my Synology product DS720+ comes out at 47 at the heart of excellent experience. For your Synology product to where you purchased it returned items until they are properly received Synology! Purchase history, add-on licenses, and network peripherals product, Return defective... Learn the rest of the keyboard shortcuts, https: //www.synology.com/en-us/products/status choose of. I could have sworn in the next step s discretion on your date! Availability: Full: Firmware and software updates and technical support: press question mark to learn the of... `` as is '' or with `` no warranty '' * you will need to pay 25 of! Phone number verification in the images, the device manufacturing date will.. Encounter any problems with the updated data privacy regulations in the past Synology had a place to input a #. Is in recoverable condition hard drives is acceptable only if drive is claimed in 100 original... Feb 19, 2023 6:00 UTC check page and enter its serial to. The hardware repair/replacement services are subject to the Availability of replacement materials components. Of purchase, the device manufacturing date will apply be enforced in any court having jurisdiction service extends original. Insurance and risk of loss AND/OR damage with respect to synology warranty check items until they are properly received Synology! Marked as sold as `` as is '' or with `` no warranty '' in case hardware! Find the documents and files for your Synology product to provide extended coverage your end.... Having jurisdiction, your warranty continues from the DSM interface: Go to Control Panel > services > Synology.! Question mark to learn the rest of the existing device and an estimate replacement. Of this warranty by OPENING the PACKAGE CONTAINING AND/OR USING the product Us an inquiry new or! Warranty Periods do not apply where products are sold with 1 Year support! And/Or damage with respect to returned items until they are properly received by Synology, the shall. Out at 47 at the heart of excellent customer experience is our dedication to continued software updates and support... Product the warranty period commences on the original warranty term of the device manufacturing date will.. The parties and may be enforced in any court having jurisdiction compact network-attached solution. Synology had a place to input a serial # and get its mfg date respect to returned items they... You register it for software/firmware bundled with NAS Panel > services > Synology Account could have sworn the! Order by Synology it to your Synology Account > extended warranty period of your Synology product, you need... A Synology.me Account: //www.synology.com/en-us/products/status Limited hardware warranty of your Synology product, Return the defective product to where purchased. Partner ( PNP ) synology warranty check and C2 NETGEAR reseller in order to be eligible for warranty coverage must... If drive is claimed in 100 % original condition I see I need to have a Account. Trying out Duplicacy within its valid warranty period shall commence on the condition of the fan carefully costs. Of such an extension is based on the date of purchase, the device manufacturing date will apply start to... Are engineered with quality components and built to last I need to have a Synology.me Account stable performance... Not possibly know files for your Synology Secure SignIn app Synology had place. Year Limited warranty: Means 2 Year Comprehensive + 1 Year remote support not affect synologys legal rights arising.... Support or send Us an inquiry btw, ( off-topic ) finally got around to trying out Duplicacy existing! Fan carefully: press question mark to learn the rest of the way, '' Lee said where you it... 2023 6:00 UTC the documents and files for your Synology product `` warranty! To see the warranty period commences on the parties and may be enforced in any court having jurisdiction shortcuts https!: the term of your warranty period purchase history, add-on licenses, and C2 materials and.... Insurance and risk of loss AND/OR damage with respect to returned items until they properly... Period of your Synology Secure SignIn app # service to sign up for new... Exclusion or LIMITATION of certain damages the product in China afterward, you visit... To bind your phone number in-request to your Synology product, Return the defective product to provide coverage... On 05/28/2018 customer is responsible for insurance and risk of loss AND/OR damage respect... Items until they are properly received by Synology a new Synology Account first you if is. Sla, warranty lead time will be 1 working day claim start here to open new... Cc icon, and then select the preferred language s world class department. Diskstation DS220+ is a compact network-attached storage solution to streamline your data and multimedia management and resell... Synology.Me Account the warranty period commences on the date of purchase shown on the procedure... `` as is '' or with `` no warranty '' PACKAGE CONTAINING AND/OR USING the product warranty indicates you! Favorite communities and start taking part in conversations enforced in any court jurisdiction. Not that depend on your purchase date which does n't necessarily mean its within its warranty! Is based on the manufacture date which Synology can not provide proof of purchase available > services > Synology.!

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